Shipping policy

Original Artworks

Worldwide shipping is available for original artworks. Shipping within Australia is free and prices for international shipping will be calculated at checkout.

Processing Time

We aim to ship artworks within 2–7 business days after payment. If framing is required, please allow up to an additional 2 weeks.

Packaging

All artworks are carefully packaged to ensure they arrive safely. Due to the nature of our work and the heavy texture used, artworks are not rolled. Canvas and wooden artworks are shipped flat or boxed, depending on size and material.

Shipping Locations

Australia:

Smaller artworks are shipped via Australia Post.
Larger artworks are shipped via reputable courier services.

Tracking details will be provided once your artwork has been shipped.

International:

International shipping is available for selected artworks. Shipping costs and delivery times vary depending on destination and artwork size.

International buyers are responsible for any customs duties, taxes, or import fees charged by their country.

Delivery Timeframes

Delivery times are estimates only and may vary due to courier delays or other factors outside of our control.

Local Pickup or Delivery

Local pickup or delivery may be available by prior arrangement. Please contact us via email (info@tranquiltextures.com.au) before purchasing if you would like to discuss this option.